Frequently Asked Questions

Creating New Baby Pages

1. Are your services really free??
2. How do I register for a free web page for my baby?

3. How long do I get to keep the website?

4. What kind of privacy do you offer?

5. How can I create more than one web page if I only have one email address?
   

6. Can I create a birth announcement for my pet, vacation, toaster, etc?
   

7. I requested a PIN but never received it!
   

Putting Pictures on Baby's Pages

1. How do I put my baby's pictures on the web page?

2. How do I upload pictures on my baby's "main page" - not just the photo gallery?

3. What format do my pictures have to be in?

4. How many pictures can I put on my baby's web page?

5. I can't resize my baby's pictures so they fit on the screen.

6. When uploading photos I get the error: 500 - Page Can Not Be Displayed

7. No matter what I do my pictures will not upload!

8. Do you offer picture scanning services?

Updating Baby's Pages

1. Can I update my baby's web page?

2. I lost my PIN - Help!

3. I forgot my password - Help!

4. Can I change the URL of my baby's web page?

5. I updated my page, but I don't see any changes!

6. My email address changed, how can I update my account?

7. My Friends and Family emails aren't working.

8. How can I remove my baby's web page?

Baby, You Should Be In Pictures Contest

1. The Baby Contest has it's own FAQ - please click here to access it.

More Help

1. I am not receiving email from Babies Online - Help!

2. I received an abusive guestbook entry, what should I do?

3. Why can't I play music on my baby's web page?

4. My account expired - can I get the photos and information that were deleted?

5. How do I Unsubscribe from your mailing list?

About Babies Online

1. Who created Babies Online?

2. What's the fine print
   

3. If your question isn't answered here, please visit our Message Boards or our Contact Form